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The Business Improvement Blog

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“By failing to prepare, you are preparing to fail” so said Benjamin Franklin

“By failing to prepare, you are preparing to fail” so said Benjamin Franklin

May 29th 2020 There is no doubt we live in uncertain times. Life and business can and does change by the day and week. While we can never know exactly what is around the next corner for our business, we should Read more

Changes in the tax treatment of low-cost fixed assets

Changes in the tax treatment of low-cost fixed assets

May 4th 2020 Some good news for small businesses! Due to COVID19 situation, the Inland Revenue has revised the income tax rules for low-cost fixed assets. Before 17 March 2020, any asset purchased with a net Read more

How to increase sales by upgrading your website to an online store

How to increase sales by upgrading your website to an online store

April 28th 2020 With the current economic downturn it is important that if you are running a "bricks and mortar" operation to look at expanding your service to your customers allowing them to order your products Read more

The aggregation of marginal gains

The aggregation of marginal gains

March 31st 2020 In the 2016 Summer Olympics, the British cycling team dominated the track events and took home a total of twelve medals. Twice as many as the next country in the table - The Netherlands. When asked Read more

If you fail to plan, you plan to fail!

If you fail to plan, you plan to fail!

March 31st 2020 Do you ever wonder where your business will be in 2-3 years? We all like to think it will be more profitable and valuable. But if you don't take steps now to put into place strategic actions that Read more

How to grow your business by increasing your equipment servicing income

How to grow your business by increasing your equipment servicing income

March 31st 2020 We recently undertook a project for a materials handling company to develop their machine servicing offering to their customers. The objective is to double their income from servicing activities in Read more

Infusion Monthly Housekeeping Checks

Infusion Monthly Housekeeping Checks

March 31st 2020 As with all database systems, it is important to keep your database in good order by running maintenance processes such as the reindex, integrity checks and reviewing the system verification report. Read more

Job Management Workflow using Xero Projects

Job Management Workflow using Xero Projects

March 31st 2020 We recently worked with a client who is a kitchen manufacturer and installer, to develop an end-to-end process for their jobs using Xero Projects. The process covers the first contact with the Read more

Customer Service - Little things can make a big difference

Customer Service - Little things can make a big difference

March 31st 2020 It is surprising how many people and businesses lack basic customer service skills. Customers are the lifeblood of every business and should be cherished and nurtured so you can get repeat sales and Read more