For many businesses, day-to-day activities involve running the through same processes again and again. But, as a business owner, how confident are you that those processes are efficient (i.e. cost-effective) and meet the needs of the business?
Any sort of double -handling of information is time-wasting and costly. Often, processes develop organically across the organisation over years and are devised by the persons operating them for their needs rather than the needs of the business as a whole. And when there are staff changes, the inefficient and ineffective processes are handed over to the new person to continue them – assuming there is a proper handover.
We can help you document, assess and improve your policies and procedures so they meet the needs of the business and stay in the business as a permanent knowledge base.
Author: Trevor Huett